Get In Touch

We're here to help! Contact our support team for assistance, feedback, or any questions about our gaming platform. We're committed to providing excellent customer service.

24/7
Support Available
2hr
Response Time
100%
Satisfaction

Contact Methods

Multiple ways to reach our support team

We offer multiple contact methods to ensure you can reach us in the way that's most convenient for you. Our support team is available 24/7 to assist with any questions, technical issues, or feedback you may have.

Whether you prefer email, phone, or live chat, we're here to provide the help you need. We typically respond to all inquiries within 2 hours during business hours.

Email Support

Send us a detailed message and we'll respond within 2 hours during business hours

Phone Support

Call us directly for immediate assistance with urgent issues or complex problems

Live Chat

Get instant help through our live chat system available during business hours

Contact Information

How to reach our support team

Support Team

Our dedicated support team is here to help you with any questions or issues you may have with our gaming platform.

General Inquiries

For general questions about our platform, services, or business inquiries.

Technical Support

For technical issues, bugs, or problems with downloads and games.

Legal & Privacy

For legal matters, privacy concerns, or copyright issues.

Feedback & Suggestions

Share your feedback, suggestions, or ideas for improving our platform.

Send Us a Message

Fill out the form below and we'll get back to you quickly

Office Location

Visit our headquarters

Headquarters

Our main office is located in the heart of the city, easily accessible by public transportation.

Main Office Customer Service Technical Support

Business Hours

Our office is open Monday through Friday, 9:00 AM to 6:00 PM local time.

Mon-Fri 9AM-6PM Local Time

Parking

Free parking is available for visitors in our dedicated parking lot behind the building.

Free Parking Visitor Access Convenient

Accessibility

Our office is fully accessible with ramps, elevators, and facilities for visitors with disabilities.

Wheelchair Access Elevators Inclusive

Additional Information

Important details about contacting us

Response Time

We typically respond to all inquiries within 2 hours during business hours.

Language Support

Our support team can assist you in English and several other languages.

Privacy Protection

All information you share with us is kept confidential and secure.

Documentation

We may request additional information or documentation to better assist you.

After Hours

For urgent issues outside business hours, please use our emergency contact line.

Appointments

Schedule an in-person meeting by contacting us at least 24 hours in advance.

Ready to Get Started?

Join thousands of gamers who trust BDG Game Download for their gaming needs.